Legal
Terms and Conditions.
These Terms and Conditions (the "Terms") govern the purchase and use of the High Stakes CRM software. By paying for a license or using the software, you agree to them. A plain-language summary is on the site; where the two differ, these Terms control.
1. Parties and definitions
- "We", "us" and "Enaybil" mean Enaybil LLC, the owner and seller of High Stakes CRM.
- "You" means the business named at purchase, and the person accepting these Terms represents that they are authorized to bind that business.
- "Software" means High Stakes CRM: the source code, database migrations, setup guide and documentation, as delivered to you.
- "License" means the right to use the Software described in section 3. "Founding License" means one of the first ten Licenses sold in this release, at the founding price.
- "Release" means an update to the Software that we publish after your purchase.
- "Launch Date" means December 1, 2026.
- "Activation Date" means the day we provide you with access to the Software under section 5.1.
2. Purchase, prices and payment
- Twenty Licenses are offered in this release. The first ten are Founding Licenses at $5,000. The remaining ten are $10,000. Either price may be paid in full or, at your choice, in four monthly payments: four payments of $2,000 ($8,000 in all) for a Founding License, and four payments of $3,000 ($12,000 in all) for the others. No further Licenses are offered in this release once the twenty are sold. Prices are stated on the buy page at the time of purchase, are in United States dollars, and exclude any taxes that apply to you, which are added at checkout.
- Under the four-payment option, the first payment is made at checkout and the second, third and fourth are charged automatically to the same payment method thirty, sixty and ninety days later. Nothing is charged after the fourth payment. Purchases made under the earlier three-payment option keep their own schedule. If a scheduled payment fails, we will tell you and retry; if it remains unpaid fourteen days after we tell you, we may suspend your access to support and Releases, and if it remains unpaid thirty days after we tell you, we may terminate the License under section 13.
- Payments are processed by Stripe. We do not receive or store your card details. Your receipt is issued by Stripe.
- Founding Licenses are assigned in the order in which first payments are received. If all ten Founding Licenses are sold before your payment is received, we will offer you a License at the standard price or a full refund of what you paid, at your choice.
- Your price is fixed once your first payment has been received. Later price changes do not apply to you.
3. License grant
- On receipt of your payment in full, or of the first payment under the four-payment option, we grant you a perpetual, non-exclusive, non-transferable license to install, run, copy, modify and create derivative works of the Software for the internal business operations of the business named at purchase, with no limit on the number of users, locations, devices or installations within that business. Under the four-payment option the License is conditional on the remaining payments being made.
- You may engage contractors or service providers to install, host, modify or support the Software on your behalf, provided they do so only for your business and under these Terms.
- You may connect the Software to any third-party service or tool, including artificial intelligence tools, at your own risk and cost.
4. Restrictions
- You may not sell, resell, rent, lease, sublicense, distribute, publish or otherwise make the Software, or any modified version of it, available to any third party, except contractors acting for your business under section 3.2.
- You may not offer the Software, or any service substantially based on it, to other businesses, whether as a hosted service, a managed service, a white-label product or otherwise.
- You may not remove or alter any copyright, license or attribution notice in the Software, except the company name, logo and branding the Software is designed to let you set.
- Any use outside this section and section 3 requires our prior written consent.
5. Launch, delivery and included support
- The Software launches on the Launch Date. We will provide you with access to the Software and the setup guide within fourteen days of the Launch Date or, if your first payment clears after the Launch Date, within fourteen days of the day it clears.
- The Software runs on accounts you create and control with third-party providers, including a database and hosting provider. Fees charged by those providers are payable by you directly to them and are not part of the License price.
- Thirty days of support are included with the License, starting on the Activation Date. Included support means help with installation, setup and importing your existing data, by email and scheduled calls during our normal business hours, with a response within two business days. Any Release we publish during those thirty days is available to you.
- Support covers the Software as we deliver it, your settings within it, and additions you keep in your own folder and your own database migrations as the setup guide describes. Changes you make to the core files of the Software are yours to maintain, and we may decline to support a copy whose core files have been changed.
6. Support and Updates plan
- After the included thirty days, continued support and Releases are available under the optional Support and Updates plan at $100 per month, billed annually in advance ($1,200 per year), for as long as you choose to keep it.
- While the plan is active you receive the support described in section 5.3 and every Release we publish. Taking a Release is your choice; we never change, update or disable an installed copy of the Software.
- You may cancel the plan at any time, effective at the end of the paid year. We may change the plan price for future years with at least thirty days' written notice before your renewal.
- Without the plan, your License continues unchanged. You keep the Software as it is, but Releases published after your included thirty days are not provided and support is not available.
- We do not promise any particular Release, feature or schedule, and we may stop publishing Releases at any time. If we stop while your plan is active, the unused months of that year are refunded.
7. Your data
- All data you enter into or import into the Software belongs to you. It is stored in accounts you control, and we have no access to it unless you grant access for support.
- If you grant us access for support, we will use it only to provide that support, will keep what we see confidential, and will delete any copy we were given when the support is complete.
- You are responsible for the lawful collection and use of your data, including the data of your clients and employees, and for backups of your accounts.
8. Intellectual property
- The Software is protected by copyright and other laws. Except for the License granted in section 3, we retain all right, title and interest in the Software, including all Releases.
- Modifications and additions you make to your copy of the Software belong to you, subject to our continuing ownership of the Software they are based on. Nothing obliges you to share them with us.
- If you send us suggestions, bug reports or improvements, you grant us a perpetual, royalty-free right to use them in the Software without obligation to you.
- The Software includes open-source components under their own licenses, which are listed in the Software and apply to those components.
9. All sales final
- All sales are final. No payment for a License, for guided setup or under the four-payment option is refundable, and once the first payment under the four-payment option is made, the remaining payments are owed in full, except as provided in sections 2.4 and 6.5.
- You acknowledge that the demo described on the buy page lets you evaluate the Software before purchase, and that you buy it on that basis.
- If any payment is refunded or reversed, including by a chargeback or dispute, the License ends and you must stop using the Software and destroy all copies, and continued use is unlicensed use of our copyrighted work.
10. No warranty
- The Software is provided "as is" and "as available", and you accept it in the condition it is in on the Activation Date. To the fullest extent permitted by law, we make no warranty of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose, title or non-infringement, and any warranty that the Software will be error-free, secure or uninterrupted, or will meet your requirements.
- The Software is a tool for running your business. You remain responsible for your business decisions, your bookings, your deliveries, your invoices, your payroll and your compliance with laws that apply to you.
- You agree that you have had the opportunity to try the public demo before purchasing and are not relying on any statement not written in these Terms.
10A. Compliance library
- The Software includes a library of federal, state and local requirements, filing dates, permits, inspections, training and safety items, with reminders (the "Compliance Library"). The Compliance Library is provided for convenience only, as a general starting point compiled from publicly available sources as of the date shown on each item. It is not legal, tax, accounting, safety, engineering or other professional advice, and no attorney-client, accountant-client or other professional relationship is created by its use.
- The Compliance Library is not complete and is not tailored to your business. It does not identify every law, regulation, code, ordinance, permit, license, inspection, filing, tax, training, insurance, contract or customer requirement that applies to you, your employees, vehicles, equipment, events or locations. Requirements change often and vary by city, county, state, industry and customer, and items may be out of date, inaccurate or missing. The absence of a requirement from the Compliance Library does not mean the requirement does not apply. Reminders, due dates and "applies" or "does not apply" indications are estimates based on information you enter and may be wrong.
- You are solely responsible for determining, and for meeting, every requirement that applies to your business, including by consulting the relevant agencies and your own attorney, accountant and safety advisers. We do not file, submit, pay, register, apply for or obtain anything on your behalf through the Compliance Library.
- Before using the Compliance Library, each user is asked to read a notice to the same effect and to accept that it is not legal advice and is used at that user's and your own risk. The Software records who accepted it and when. Acceptance by any user is in addition to, and does not replace, this section.
- TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPLIANCE LIBRARY IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, AND WE DISCLAIM ALL WARRANTIES AS TO ITS ACCURACY, COMPLETENESS, TIMELINESS OR FITNESS FOR A PARTICULAR PURPOSE. We are not liable for any fine, penalty, interest, tax, fee, citation, claim, injury, loss or damage arising from your reliance on the Compliance Library, or from your failure to complete any requirement, whether or not it is included in the Compliance Library, subject in every case to the limitation of liability in section 11.
- You will defend and indemnify us against third-party claims arising from your compliance or non-compliance with requirements that apply to you, as part of your obligations under section 12.
11. Limitation of liability
- To the fullest extent permitted by law, we are not liable to you for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, arising out of or related to these Terms or the Software, however caused and under any theory of liability, even if advised of the possibility.
- To the fullest extent permitted by law, our total liability arising out of or related to these Terms or the Software will not exceed the amount you paid us for the License in the twelve months before the claim, and you agree not to bring any claim against us other than for a refund owed under section 2.4 or 6.5.
- Nothing in these Terms limits liability for fraud, for willful misconduct, or for anything that cannot be limited by law.
12. Indemnity
- You will defend and indemnify us against claims by third parties arising from your use of the Software, from your data, from modifications you make, or from any breach of these Terms or of law.
13. Termination
- The License is perpetual and we will not terminate it except for a material breach of section 4 that is not cured within thirty days of our written notice, for non-payment under section 2.2, or on a refund or reversal of any payment under section 9.3.
- On termination you must stop using the Software and destroy all copies. Sections 7, 8, 10, 10A, 11, 12, 14 and 15 survive.
14. Governing law and disputes
- These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of laws rules.
- Before starting any proceeding, each party agrees to raise the dispute with the other in writing and to try in good faith to resolve it within thirty days.
- Any dispute not resolved that way will be brought in the state or federal courts located in Pennsylvania, and each party submits to their jurisdiction.
15. Hosted plans (Lite and Pro)
- A "Hosted Plan" is a monthly subscription to High Stakes Lite or High Stakes Pro operated by Enaybil for one business on infrastructure accounts owned by Enaybil, with your data held in a database used only by you. Sections 1 to 14 apply to a Hosted Plan except where this section says otherwise; where they differ, this section controls for a Hosted Plan.
- The monthly price is stated on the buy page at the time you subscribe and is charged on that day and on the same day of each following month until you cancel. The price in effect when you subscribe does not increase for as long as your subscription continues without interruption. Taxes that apply to you are added at checkout.
- Enaybil sets up your account within one business day of your first payment and emails you its address and your administrator login. Setup, hosting, backups and all Releases are included in a Hosted Plan. Section 5 (launch and delivery), section 6 (the Support and Updates plan) and the fourteen-day delivery period do not apply to a Hosted Plan.
- You may cancel at any time. Cancellation takes effect at the end of the monthly period you have paid for, and no further charges are made. If you cancel within thirty days of your first payment, Enaybil refunds that first payment in full. No other refunds are owed, and section 9 does not otherwise apply to a Hosted Plan.
- Your data remains yours (section 7). You may export it list by list at any time from within the Software, and request a complete export at any time. When a Hosted Plan ends, Enaybil provides a complete export of your data and keeps it available for thirty days, after which it is deleted. If a monthly payment fails and remains unpaid fourteen days after Enaybil tells you, Enaybil may make your account read-only; if it remains unpaid thirty days after Enaybil tells you, Enaybil may end the Hosted Plan under this section.
- On a Hosted Plan, the right to copy, modify or self-host the Software in section 3 does not apply: you use the Software through the account Enaybil operates, and you configure it through its settings. Enaybil may apply Releases to your account and may perform maintenance, giving notice where practical. Enaybil will use reasonable efforts to keep your account available but does not promise uninterrupted availability.
- For a Hosted Plan, the cap in section 11 is the total of the fees you paid to Enaybil under the plan in the twelve months before the event giving rise to the claim.
- You may move from Lite to Pro at any time (the new price applies from the next monthly charge), and from a Hosted Plan to a License, in which case Enaybil transfers your data to accounts in your name and ends the plan.
16. General
- These Terms, together with the order details on your receipt, are the entire agreement between you and us about the Software and replace any earlier discussions.
- You may not assign these Terms or the License without our written consent, except to a successor of substantially all of your business, on written notice to us. We may assign them to a successor of our business.
- If any provision is found unenforceable, the rest remain in effect and the provision is enforced to the extent the law allows.
- A failure to enforce a provision is not a waiver of it.
- We may update these Terms for future purchases. The Terms in effect when you paid are the ones that apply to your License.
- Notices to us go to the email address on your receipt. Notices to you go to the email address you gave at purchase.
Last updated November 3, 2026.