Sign in and set your password

You get in with the email address your admin invited and a password you set yourself. Nobody can sign themselves up: every login starts with an invite.

Steps

1. Open the invite email and press its link. The page says Welcome. Set your password.
2. Type a password of at least 10 characters under New password.
3. Press Save and continue. You are signed in and land on your home page.
4. Next time, open the app, enter your Email and Password, and press Sign in.

Forgot your password

1. On the sign-in page, type your email in the Email box.
2. Press Forgot password.
3. Open the email that arrives and press its link.
4. Type a new password under New password and press Save and continue.

Good to know

• To change your password while you know it, sign out and use Forgot password. The same link sets a new one.
• Sign out is in your account menu: press your photo or initials at the top right.
• After you sign in you land on the page you chose under Open on in your preferences. See Your own settings.
• A link in the email works once and only for a while, so use it soon after it arrives.

If something goes wrong

• "That email and password do not match." Check the email is the one your admin invited. If you are not sure of the password, press Forgot password.
• "This link has expired." The link was already used or is too old. Press Email me a new link on that page, or go to the sign-in page and press Forgot password.
• No email arrives. Wait a few minutes and check your spam folder. If your company has not connected a mailbox yet, invites and password links go through a built-in mailer that only reaches a few addresses an hour.
• "Your login has been deactivated. Talk to an admin." An admin switched your login off. Only an admin can switch it back on.