Inventory conflicts

An inventory conflict is a day when your booked orders need more of something than you own. The badge in the top bar watches for them on every screen, so nobody finds out on the morning of the event.

Read the badge

• A grey tick: nothing is overbooked.
• A number in gold: that many conflicts ahead.
• Red: one starts soon (within 14 days unless your admin changed it).

Fix a conflict

1. Press the badge. The list opens.
2. Each row shows the item, the days, what you own and Short by how many, with the orders holding it.
3. Pick a fix:
   • Sub-rent: rent the shortfall from another company for the most recently booked order. See Sub-rentals.
   • Swap on the order: pick a similar item from the same category that is free for every day that order holds it. The client's price and any words typed on the line stay as they are.
   • Or open the order and change it yourself.

The conflict leaves the list as soon as it is fixed.

Good to know

• Only booked orders count. A quote holds nothing until it is booked, so it is never part of a conflict. A quote's own line still says how short it would leave you.
• The badge looks 90 days ahead unless your admin changed it.
• Sales, and the owners of the orders involved, are told when a new conflict appears, and a morning list of every conflict ahead can go out too. These go to your team, never to a client. Both are switched on or off on their cards under Settings, System, All notifications, and each person can turn them off in their own notification settings.
• The badge is shown to people who can change orders or add sub-rentals. Orders are named only to people who may open them.
• The home page can show an Inventory conflicts card too. See Your home page.
• Sub-rent is on Pro and the license, not on Lite.

If something goes wrong

• The badge shows a red warning instead of a number. The conflicts could not be checked just now. It tries again on its own; it never says "nothing is overbooked" when it does not know.
• "Nothing similar is free for those days." Sub-rent it instead, or change the order.