Scan items

Scan a label with a hand scanner or the phone camera to see what it is and where it goes, and move tagged units out and in.

Where+›Scan a label

The Scan page answers two questions the second a label is read: what is this, and where does it go?

Three ways to scan

  • A hand scanner (USB or Bluetooth, any brand). Scan on any screen and the Scan page opens with the item. If the cursor is in a box, such as a search or a quantity, the code goes into the box instead.
  • The phone camera. Press + in the top bar, then Scan a label, and point the camera at the code.
  • Typed. Type the code in the box under the camera.

What you see

  • A product: its name, its Shelf and a photo of where it goes, with Open for its page.
  • A tagged unit: its status, with Check out and Check in.
  • A quote or order number from the PDF: the document, ready to open.

Move a tagged unit

  1. Scan the unit's tag.
  2. Press Check out, type the order number (or leave it empty), and press Out it goes.
  3. When it is back, scan it and press Check in.

Good to know

  • The search box at the top (Ctrl K) also answers to a code typed whole, as "Scanned code".
  • The camera reads Code 128, Code 39, EAN, UPC, ITF, QR and Data Matrix.
  • In the warehouse, Scan to stage on Prep & Load Up counts items into a bay as you scan. See Prep and load up.
  • A stocktake counts by scanning too. See Stocktake.
  • A scan finds only what your role may see.

If something goes wrong

  • "Nothing answers to" the code. No item has that barcode, SKU or tag. Check the label, or give the item that code under More.
  • The camera does not open. Allow the camera for this site in your browser settings, then try again.
  • The hand scanner types into a box instead. Click away from the box, then scan.
Still stuck? Tell us what you pressed and what you saw. A person reads every message.
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