Scan items
Scan a label with a hand scanner or the phone camera to see what it is and where it goes, and move tagged units out and in.
Where+›Scan a label
The Scan page answers two questions the second a label is read: what is this, and where does it go?
Three ways to scan
- A hand scanner (USB or Bluetooth, any brand). Scan on any screen and the Scan page opens with the item. If the cursor is in a box, such as a search or a quantity, the code goes into the box instead.
- The phone camera. Press + in the top bar, then Scan a label, and point the camera at the code.
- Typed. Type the code in the box under the camera.
What you see
- A product: its name, its Shelf and a photo of where it goes, with Open for its page.
- A tagged unit: its status, with Check out and Check in.
- A quote or order number from the PDF: the document, ready to open.
Move a tagged unit
- Scan the unit's tag.
- Press Check out, type the order number (or leave it empty), and press Out it goes.
- When it is back, scan it and press Check in.
Good to know
- The search box at the top (Ctrl K) also answers to a code typed whole, as "Scanned code".
- The camera reads Code 128, Code 39, EAN, UPC, ITF, QR and Data Matrix.
- In the warehouse, Scan to stage on Prep & Load Up counts items into a bay as you scan. See Prep and load up.
- A stocktake counts by scanning too. See Stocktake.
- A scan finds only what your role may see.
If something goes wrong
- "Nothing answers to" the code. No item has that barcode, SKU or tag. Check the label, or give the item that code under More.
- The camera does not open. Allow the camera for this site in your browser settings, then try again.
- The hand scanner types into a box instead. Click away from the box, then scan.
Still stuck? Tell us what you pressed and what you saw. A person reads every message.
Contact support