Build and publish the schedule
Add shifts for the week, copy last week, post open shifts, then publish so each person is told.
WhereTeam & Time›Schedule
The Schedule is the week's shifts, person by person. You build it as drafts, then publish it, and only then do people see their shifts and get told.
Steps
- Open Team & Time, Schedule. Use the arrows or This week to pick the week.
- Press Add shift, or Copy last week to start from last week's shifts as drafts. Anything that clashes is skipped.
- In the shift, pick Who, the Day, when it Starts and Ends, the Unpaid break (minutes) and the Role. Leave Who empty to post it as an open shift.
- Drag a shift to move it. The copy button on a shift, a day or a person copies it onto another day or week.
- Press Publish.
- Pick who is told: Publish and notify only people with changes, Publish and notify everyone, or Publish and notify nobody.
- Press Publish.
The other tabs
- Covers & trades: a person asks a teammate to cover a shift or trade it. See below.
- Time off: requests and balances. See Ask for and approve time off.
- Availability: When you can work, per weekday, and when a person would rather work.
- Setup: positions and their colours, blackout dates, and a link to the scheduling rules (for HR).
- Log book: notes on a shift for the managers who come after (for HR).
- My record: your own record.
Covers, trades and open shifts
- On Covers & trades, a person picks one of My coming shifts and presses Cover or trade. The shift stays theirs until a teammate says yes and, if your company asks, a manager approves.
- An open shift shows under Open shifts for anyone to take.
Good to know
- Templates saves a week to use again.
- A tick shows who has opened their published week.
- The schedule warns about a shift that overlaps another, a day someone said they cannot work, too little rest between shifts, and a shift too long for its break. Nothing is blocked.
- People with pay access see the week's labor cost. Anyone on a salary or a day rate shows hours and no cost.
- The week runs on your payroll week, set on Settings, HR, Time, Pay and holidays.
- Published shifts also show on the Team layer of the calendar. See Calendar.
If something goes wrong
- Someone says they cannot see their shift. It is still a draft. Press Publish.
- A person cannot be put on a day. They have approved time off that day.
Still stuck? Tell us what you pressed and what you saw. A person reads every message.
Contact support