Dispatch and crew
Plan the day, route the trucks, prep the warehouse and run the crew phone.
- Dispatch at a glanceDispatch is where you plan each day's trucks, publish the routes to the crew and watch the day run.
- The Dispatch dayOne day's trucks, stops and crew on one screen: View shows what the crew have, Edit lets you plan.
- Plan the routesPut stops on trucks, set the order, the crew and the leave time, by hand or with Plan this day.
- Publish the day to the crewSend one truck or every truck to the crew. Until you publish, the crew keep the routes they already have.
- The Dispatch weekSee every truck across the week as a schedule, by truck or as a list, and move stops between days.
- Client pickups at the counterOrders the client collects from your warehouse and brings back, marked out and returned at the counter.
- My Jobs on the crew phoneThe crew's day on one screen: clock in, On my way, Start and Done at each stop, head back, clock out.
- Stop statusesWhat each status on a delivery or pickup means, who sets it, and what the crew must add before Start or Done.
- On my way texts and stop messagesTell clients their crew is coming, close by, on site and done, with a live tracking link, all switched on per message.
- Prep and load upThe warehouse's pick list for each day, by truck zone: set which zone each order is staged in (and split one across two trucks), tick items staged and loaded, scan to stage, and prep ahead for the week.
- Print sheetsPrint a prep list, stage sheets, load lists, route sheets for the drivers, or one order's pick list, one clean page each.
- Late stops and delay textsOnce a route starts, the day is worked out again after every Done, and clients whose stop will miss its window can be told.
- Weather on DispatchThe week's forecast at your warehouse above Dispatch and the Schedule, with a red mark when gusts reach your limit.
- Help stops (a second truck)Add a second or third truck to a delivery and choose which items ride on each truck.
- Truck load and weightsEach truck's load is worked out from the items' weights, trip by trip, and checked against the truck's payload.
- WorkloadThe week's busy days and what each takes: stops, travel, route time, clean and prep, and the hours on the schedule.
- Set your routing rulesThe warehouse, delivery days, route length, client windows and planning order the planner follows, plus the lessons it learns.
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