Truck load and weights

Every truck card on Dispatch shows a Load meter: the weight on the truck against its payload. The weights come from your items, and the payload and lift gate from the truck's own record.

Steps: set up the weights

1. Give each item a weight on Settings, Inventory, Weights and times. See Weights and times.
2. Open each truck's record: press the gear beside the truck's name on its route card. Set its payload and whether it has a lift gate.
3. Plan the day. Each truck's card now shows its load in pounds against the payload.

How the load is counted

• A kit weighs what is typed on it, as a whole. Until it is typed, the kit counts 0 lbs and is listed as missing a weight. Its parts add nothing.
• A truck with a Back to warehouse stop is counted trip by trip: what came back comes off, the next trip's deliveries go on. The meter shows its heaviest trip.
• When the truck is heaviest after its pickups, the meter reads Load, after pickups.
• The planner reads the same weights and payloads when it places stops. See Plan the routes.

Good to know

• Prep & Load Up, Load Up shows a zone's truck in 3D with a weight gauge: Within limit, Near limit, Heavy load or Overweight.
• With Assets switched off, the gear on the route card still changes the payload, lift gate and in service in place.
• An item nobody has weighed is counted and named, never guessed.

If something goes wrong

• The meter says "lb, no payload set". The truck has no payload on its record, so the weight is not checked. Set it on the truck's record.
• "A stop needs a lift gate and this truck has none." Move the stop, or tick the lift gate on the truck if it has one.
• The weight looks too low. Some items have no weight yet. Fill them in on Weights & times.