Publish the day to the crew

Nothing you change in Edit reaches the crew until you publish. Publishing is the moment the crew's phones change and the crew are told.

Steps

1. Open Dispatch, Day and switch to Edit.
2. Read the navy bar: it says how many trucks have changes the crew don't have yet, and names them.
3. To send one truck, press Publish on its card. The other trucks keep their changes until they are published.
4. To send them all, press Publish all in the bar. The screen goes back to View.
5. To throw your changes away instead, press Discard changes, then Discard. Everything goes back to what the crews have.

What happens when you publish

• Everyone who was or is on a truck whose stops, crew or leave time changed gets a message in the app that their route changed, and to open My Jobs. Who hears is on the "A route is published" line under Settings, System, All notifications.
• Someone newly put on a truck is told they are on that route.
• Publishing does not write to clients by itself. A stop whose day or window moves goes through the same client messages as any other change, and your notification switches and each client's consent decide whether it goes.
• If anything is refused (a locked truck, a started stop, your delivery limit), nothing is published and the reason shows. Your draft is still there to fix.

Mark scheduled

A stop that has not been confirmed to the client shows as Draft, and the client hears nothing about it. Mark N scheduled takes Draft off the stops on trucks the crew already have, and each client's "you are scheduled" message is written. Stops on trucks not published yet wait until you publish.

Good to know

• If your company turns on Publishing a day marks its stops scheduled under Settings, Operations, Dispatch, Rules, publishing does both in one press.
• Set arrival windows on a live truck gives every stop an arrival and a window around it. It shows only on a truck the crew have, because it can write to clients.
• Two dispatchers see each other's draft as it changes.

If something goes wrong

• The crew say their phone did not change. Check the truck says Live · crew has the latest. If it says Changes not published, press Publish on it.
• View shows "Not live yet". Some trucks have unpublished changes. Press Review and publish.