Help stops (a second truck)

Add a second or third truck to a delivery and choose which items ride on each truck.

Wherean order›Jobs; Dispatch›a delivery's task sheet›Linked tasks

A help stop is a second truck on an order's delivery. It is linked to the delivery the way the pickup is: it goes to the same venue on the same day, and it has its own truck and crew on Dispatch. You choose how many of each item ride on it, and the delivery truck carries the rest.

Steps: add a help stop

  1. Open the order and go to Jobs, or open the delivery on Dispatch and look under Linked tasks.
  2. Press Add a help stop. It is made on the delivery's day, with no items yet.
  3. On Dispatch, put the help stop on its truck like any stop.
  4. Press Transfer items. For each item, type how many ride on the help truck, for example 40 of 100 chairs. The delivery's column shows what is left for the delivery truck.
  5. Press Save.

You can add more than one help stop. Each gets its own column in Transfer items.

What each truck sees

  • Dispatch Day: the help stop's card says Help with SO-1011 and the delivery's says +1 help. Each truck's weight is its own share.
  • My Jobs: each crew sees only the items on their truck.
  • Route sheets: each stop prints only its truck's items.
  • Prep & Load Up: each help stop loads from a staging zone of its own, shown as "loads from" under Linked tasks. That zone's tab, pull list and Load Up truck hold just its share. If the truck has its own zone, the help stop takes it when you put it on that truck.

Good to know

  • Only the delivery texts or emails the client. A help stop never does.
  • The help stop moves with the delivery's day.
  • A tent or kit moves by whole tents, so its parts go with it.
  • Cancelling the order or the delivery cancels its help stops.
  • Deleting a help stop gives its items back to the delivery.

If something goes wrong

  • "The line has 100 Folding Chair; the help stops and other zones would take 120." The help trucks would carry more than the order has. Lower a number.
  • "... carries items for SO-1011, which go out on Nov 12." A help stop goes out on its delivery's day. Put it on a truck for that day.
  • "ZONE 2 is where help stop HW-1201 loads." The order cannot be staged in a help stop's zone. Pick another zone for the order, or change the help stop's zone first.
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