The Dispatch week

See every truck across the week as a schedule, by truck or as a list, and move stops between days.

WhereDispatch›Week

The Week tab shows seven days at once. Use it to see how busy the week is, move a stop to another day, or plan the whole week in one go.

Three ways to look

  • Schedule: each day by the hour. Drag a task onto a day's name to move only its date, or onto an hour to start it then.
  • Trucks: each truck's stops, day by day, with a Not on a truck row, a row for tasks given to people, and the Warehouse counter row for client pickups and returns.
  • List: every stop in a table, with filters, a search, Export, and bulk actions: Move to day, Put on a truck… and Set status….

The two boxes beside the switch filter all three by task type and by employee.

Steps: move stops to another day

  1. Open Dispatch, Week and pick Schedule.
  2. Press Select, then tick the tasks you want. Ctrl-click does the same at any time.
  3. Under Move to, press a day, or pick Another date.
  4. To confirm drafts to clients at the same time, press Mark N scheduled.

Steps: plan the week

  1. Press Plan this week.
  2. Read the plan, day by day, and apply it.
  3. The plan goes into each day's draft. Open each day from the links at the end and publish it on the Day tab. See Publish the day.

Good to know

  • A stop moved to another day comes off its truck until you route that day.
  • The client hears nothing while a task is a Draft (drawn striped).
  • In Trucks, a drop onto a day that already has a draft open goes into that draft, and a note says so with Open the day. On a day with no draft it changes the live route at once.
  • Moving only the day, in Schedule, changes the live stop at once.
  • Whether Plan this week may also choose the day of a delivery or pickup is a company rule. See Routing rules.
  • The week's weather is on the strip above. See Weather on Dispatch.

If something goes wrong

  • "Only client pickups and returns go on the counter row." That order is not a counter order. Change the order's type to Customer Pick Up (or your company's name for it) to make it one.
  • A stop sits under Needs a date. It has no delivery date yet. Drag it onto a day.
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