I cannot add items to a quote

A quote is built once the system knows where it is going and how far, because the delivery fee and your delivery limit depend on it.

Likely causes, in order

1. "Add the delivery address to ... and measure its distance before adding items." Fill in the venue address on the quote, picking it from the suggestions, then press Work it out under the distance. Add the items after.
2. "... has no delivery address or no distance yet." The same rule, met when you send or book the quote. Add the address and measure it first.
3. The distance could not be measured. See A delivery is blocked by its distance for "No map match" and a warehouse with no map location.
4. "Quote ... has no event date." Add the event date first.
5. "Quote ... is already order ... Change the order instead." The quote was booked. Open the order and change it there. See Change an order.

Good to know

• A client who picks up at your warehouse needs no delivery address.
• See Create a quote and Add items to a quote.