The crew cannot see their job

The crew see their stops on My Jobs. They only ever see what has been published, never a draft.

Likely causes, in order

1. The day has changes not published. On Dispatch, a truck that says Changes not published or Not published has not reached the crew yet. Open the day and press Publish on that truck, or Publish all. See Publish the day.
2. They are not on that truck's crew. Open the truck on Dispatch and check the crew. Add them and publish.
3. The stop is on no truck. A stop that is not on a route is not on anybody's phone. Put it on a truck and publish.
4. They are looking at another day. Check the date on My Jobs.
5. They signed in as someone else, or on a shared phone. Sign out and in with their own email.
6. Their role does not include My Jobs. An admin checks the role's menu and permissions under Settings, HR, Roles.

Good to know

• Publishing is when the crew is told. Each person on a changed truck gets a note to open My Jobs.
• See My Jobs, the crew phone.