I cannot clock in

Clocking in follows your company's rules, set under Settings, HR, Time, Scheduling. The message says which rule stopped you.

Likely causes, in order

1. "You are already on the clock" or "You have been on the clock since ...". You never clocked out last time. Clock out first, then in. If the times are wrong, a manager fixes the punch.
2. "You are not on the schedule today." Your company only lets people clock in on a scheduled shift. Ask a manager to add the shift or clock you in.
3. "Your shift starts at ... You can clock in from ...". It is too early. Wait until the time it gives.
4. "Turn on location for this app to clock in." Your company checks where you clock in. Allow location for the app in your phone's settings.
5. "You are ... feet from ... Clock in within ... feet of it." You are too far from the place you clock in. Move closer.
6. "Take a photo to clock in." Your company asks for a photo. Allow the camera for the app.
7. "Sign in before clocking in." Your login timed out. Sign in again.

Good to know

• On a shared clock tablet, use the kiosk. Each person still clocks in as themselves.
• Their team leader (with Approve time off and punches), HR or an admin can add or fix their punches.
• See Clock in and out and Scheduling settings.